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Transforming Education Management: Best Start Academy Adopts Gita School Management System for Seamless Learning and Administration

Best Start Academy is redefining excellence in education by providing a seamless, technology-driven learning environment. Since its inception, the school has been committed to nurturing young minds, fostering academic success, and preparing students for a future of endless possibilities. With a strong emphasis on innovation, personalized learning, and efficient school management, Best Start Academy stands out as a model institution. By leveraging the Gita School Management System (GSMS), the academy ensures smooth operations, enhanced communication, and an optimized learning experience for students, teachers, and parents alike. As education evolves, Best Start Academy remains dedicated to delivering smarter, faster, and better learning solutions.

Black school woman with a depressed emotion

The Challenge

Best Start Academy was struggling to keep up with student records, attendance, parent communication, and fee management. Everything was done manually, which took up a lot of time and often led to errors.

They needed a smart, easy-to-use system to make school operations smoother.

Group of five african college students spending time together on a school environment.

The Solution: Gita School Management System (GSMS)

We introduced GSMS, an all-in-one platform that helps schools manage everything from one place. Here’s how it helped Best Start Academy:

Automatic Attendance Tracking – Teachers could now mark attendance digitally in seconds.
Parent-Teacher Communication Portal – Parents stayed updated with instant messages and notifications.
Student Performance Reports – Teachers easily tracked student progress and shared reports.
Easy Fee Management – Invoices, payments, and receipts were now handled digitally with no errors.
Access Anytime, Anywhere – Everything was stored securely online, accessible from any device.

african children, AI generated image

The Results

After switching to GSMS, Best Start Academy saw big improvements:

Less Admin Work – Staff spent 30% less time on paperwork.
Better Student Tracking – Teachers had instant access to student progress.
Improved Parent Engagement – Parents stayed informed and involved in their child’s learning.
Faster Payments – School fees were processed on time, without mistakes.

What Best Start Academy Says

“GSMS has made running our school so much easier!
Everything is now well-organized, and parents love the smooth communication. We can’t imagine going back to the old way!”

Principal, Best Start Academy

 

Want to change your school’s story

Please contact us today to learn why more schools across Nigeria and the USA trust our EdTech solutions and highly experienced teams to enhance their operations.

 

The Latest Trends in Software Development: What You Need to Know

Hey there, tech enthusiasts! Let’s talk about what’s happening in the exciting world of software development right now. Imagine this: it’s a regular Monday morning, and you’re sipping your coffee, scrolling through updates in the tech world, when you realize how fast things are changing. You’ve probably noticed—every time you blink, there’s a new trend taking over. So, let’s break it down and see what’s shaping the industry in 2025, especially in areas that align with what we do at Gita Allied Technologies.

1. AI-Driven Development

Picture this: you’re knee-deep in debugging code, and your tools start offering solutions before you even spot the issue. That’s the magic of AI in development today. It’s not just about fancy chatbots anymore. Developers are using AI to automate code generation, debug programs, and even predict future system failures. Imagine cutting development time in half because your tools are smart enough to anticipate your needs. At Gita Allied, we’re exploring how AI can make processes more efficient for businesses, especially in school management and enterprise solutions.

2. Low-Code and No-Code Platforms

Who else loves the idea of building apps without writing endless lines of code? Picture a small business owner crafting their custom app in a matter of hours. Low-code and no-code platforms are making this a reality. They’re perfect for businesses that need custom solutions but don’t have large development teams. It’s all about empowering more people to create, and honestly, it’s a game-changer. We’ve been integrating these platforms into some of our projects, making sure our clients get exactly what they need—fast.

3. Cloud-Native Applications

Raise your hand if you’re tired of software that only works on specific devices or servers. Cloud-native development is solving that. By building apps that are designed for the cloud from the get-go, we’re talking better scalability, reliability, and flexibility. Gita Allied has been at the forefront of this, helping schools and enterprises transition smoothly to cloud-based solutions.

4. Enhanced Cybersecurity

Let’s not sugarcoat it—cyber threats are everywhere. Picture this scenario: a school’s data is compromised because cybersecurity wasn’t prioritized. Scary, right? But the industry is fighting back with better tools and strategies. From AI-driven threat detection to advanced encryption, cybersecurity is no longer an afterthought. It’s built into the development process from day one. For us at Gita Allied, securing our client’s data is non-negotiable, and we’re constantly updating our methods to stay ahead of the curve.

5. Edge Computing

Do you know how annoying it is when apps lag because they send data back and forth to the cloud? Enter edge computing. Imagine your school portal loading instantly because data processing happens closer to the source—like on your device or a nearby server. It’s faster and more efficient. We’re particularly excited about this trend because it can make a huge difference in real-time applications like school portals and enterprise dashboards.

6. DevOps Evolution

DevOps isn’t new, but it’s evolving. Picture a team working in perfect sync, deploying updates seamlessly. The focus now is on automation and collaboration. Continuous integration and continuous delivery (CI/CD) pipelines are getting smarter, which means faster deployments and fewer bugs. At Gita Allied, we’re embracing these practices to ensure our software is top-notch and delivered on time.

7. Sustainability in Tech

Let’s talk about going green. Imagine a world where your software isn’t just efficient but also eco-friendly. More companies are prioritizing energy-efficient software and eco-friendly practices. From optimizing code to reduce power consumption to using sustainable hosting services, the tech industry is making strides. It’s something we’re actively incorporating into our workflows because we believe in tech that doesn’t just work well but also cares for the planet.

Why Does This Matter?

Staying updated with these trends isn’t just about being trendy—it’s about staying relevant and competitive. Whether you’re a business owner, a developer, or just someone who loves tech, understanding where the industry is headed can help you make smarter decisions.

At Gita Allied Technologies, we’re not just keeping up with these trends; we’re using them to build solutions that make a real difference. From school management systems to enterprise tools, our goal is to deliver software that’s not only functional but also future-proof.

So, what do you think? Are there any trends here that you’re particularly excited about? Let’s keep the conversation going—because the future of software development is something we all get to shape together.

Technology and The Futre of Work Environment

Have you ever noticed that the traditional workplace is undergoing a significant transformation, this is being driven by the ever-evolving presence of technology. From automation to remote work, how we work, the skills we need, artificial Intelligence to collaborative tools and even the definition of a “workplace” are all rapidly changing. But, how exactly is this technology transforming the workplace, and how can individuals and businesses adapt to thrive in this new environment? 

Stay with us till the end of this article, we will take you through how these are made possible. 

Automation: Repetitive and manual tasks are increasingly being automated, impacting various sectors like manufacturing, data entry, and customer service. While this may lead to job losses in some areas, it also creates opportunities for new roles focused on managing and developing these technologies.

Think back to the last time you helped fold laundry. Folding each shirt, and stacking them neatly can get tedious, right? Automation is like having a super helpful robot friend who can do these chores tirelessly and flawlessly. It’s happening in many workplaces, from factories building cars to offices sorting through mountains of data.

But wait, what about the people who used to do these jobs? While some roles might change, automation also creates exciting new opportunities! Just like someone needs to teach the robot how to fold clothes and fix it if it breaks, new jobs are popping up to manage these amazing machines.

Artificial Intelligence: AI is rapidly making its way into the workplace, performing complex tasks, analyzing data, and even making decisions in some instances. This is changing the nature of many jobs, requiring workers to collaborate effectively with AI and leverage their creativity, critical thinking, and problem-solving skills.

Imagine having a super-smart co-worker who can crunch data like nobody’s business! That’s Artificial Intelligence (AI), and it’s changing the way we work. AI can analyze information and make decisions, but it can’t replace our creativity, problem-solving skills, and teamwork. The future of work is all about humans and AI working together, not against each other. So, get ready to collaborate with your new AI teammate and unlock exciting possibilities!

Remote Work: The global pandemic accelerated the trend towards remote work, proving its viability. Businesses are now embracing flexible work arrangements, allowing employees to work from anywhere with an internet connection. This not only improves work-life balance but also opens doors to a wider talent pool.

Remember the days of the daily commute and the traditional office grind? Thanks to the pandemic, remote work is no longer a dream, but a reality for many! Businesses are realizing that employees can be productive and successful working from anywhere with an internet connection.

This shift isn’t just about convenience; it’s about empowerment and opportunity. Remote work offers a better work-life balance for employees, allowing them to schedule their day around personal needs. It also opens the door to a wider talent pool, as companies can now hire the best people regardless of location.

So, picture this: you could be working on a beach in Bali, nestled in a cosy coffee shop, or simply enjoying your own home office. The future of work is flexible and adaptable, and remote work is leading the way!

Collaboration Tools: Technology has revolutionized how we communicate and collaborate. Tools like video conferencing, instant messaging, and cloud-based platforms enable seamless collaboration across geographical boundaries, fostering teamwork and project management.

Remember those days of endless emails and grainy conference calls? Today, collaboration is a breeze thanks to amazing technology. Tools like video conferencing, instant messaging, and shared online workspaces allow teams to connect and work together seamlessly, no matter where they are in the world. Imagine brainstorming ideas with colleagues across different countries, editing documents in real time, or keeping track of projects together – all from your computer! These tools boost teamwork, improve communication, and make project management a breeze. So, get ready to work together with your team, even if you’re miles apart!

 

Adapting to the Future of Work

For Individuals: Embrace lifelong learning: Try to stay updated on emerging technologies and develop the skills needed to thrive in the evolving job market. It might involve taking online courses, attending workshops, or pursuing certifications. Gita Allied Technologies organises tech training for both novices and intermediates who wish to develop their set

Focus on soft skills: While technical skills are important, soft skills like communication, critical thinking, problem-solving, and adaptability will remain crucial. You need to hone these skills to collaborate with humans and AI alike effectively.

Not to forget to network and build connections – Build relationships with professionals in your field and explore networking opportunities. This can help you stay informed about industry trends, open doors to new opportunities, and gain valuable insights.

For Businesses: Invest in reskilling and upskilling your workforce: Equipping your employees with the skills they need to adapt to changing technologies is crucial. Invest in training programs, and talent development initiatives, and provide opportunities for continuous learning. At Gita Allied Technologies, you can get your employees skilled at specific skill sets to improve their work ethics 

Embrace flexible work arrangements: Consider offering remote work options or flexible working hours to attract and retain talent, improve employee satisfaction, and enhance work-life balance.

Adopt new technologies strategically: Carefully evaluate the potential of new technologies and how they can benefit your business. Implement them strategically to streamline operations, improve efficiency, and enhance customer experience.

Foster a culture of innovation and adaptation: Encourage a culture that embraces change and innovation. Create an environment where employees feel empowered to learn new skills, experiment with new technologies, and adapt to the evolving work landscape.

Conclusively, we at Gita Allked Technologies have observed and understood these changes and have taken proactive steps to adapt as a business. This is why we are sharing this piece with you whether as individuals or as businesses, so you can navigate the future of work successfully.

Keep in mind that, technology is not a threat but an opportunity to create a more efficient, productive, and fulfilling work environment for all.
Contact Gita Allied Technologies through their socials today and get to equip yourself in the world of tech.

How to Deliver Exceptional Tier-One Technical Support

In any customer service establishment, Tier-One technical support representatives serve as the frontline of servicing the customer, it is the first point of contact for users who face technical hurdles. Should you want to excel in this role? You should note it isn’t just about resolving issues; it is about building trust, ensuring positive experiences, and leaving a lasting impression. I believe you would want to know how to transform your Tier-One technical support team into customer service champions. In this piece, we will be running through some tips for becoming a champion and delivering exceptional Tier-One technical support, just as we do at Gita Allied Technologies, a call centre outsourcing company in the USA. Read through to gain these valuable insights.

1. Knowledge is Power: Equipping your team with in-depth product knowledge is one first step to understanding what you offer and knowing how to navigate any challenge that may occur. Regular training on the latest features, troubleshooting techniques, and common issues empowers them to handle inquiries confidently. Often, encourage continuous learning through knowledge-sharing sessions and readily accessible resources.

2. Speak the Customer’s Language: Technical jargon might impress colleagues, but it confuses customers. Use clear, concise language, avoiding technical terms unless necessary. Explain complex concepts in simple steps, ensuring the customer understands the process and feels valued.

Imagine you’re having trouble with your phone. You call customer service, hoping they’ll help you fix it. But then the person on the other line starts throwing around words like “kilobytes” and “encryption protocols.” You have no idea what they mean, and you just feel more confused and frustrated.

That’s the opposite of what “Speak the Customer’s Language” means. This isn’t about showing off how much you know. It’s about making sure the customer understands what you’re saying

3. Empathy is Key: Remember, technical issues can be frustrating. Actively listen to understand the customer’s situation, acknowledge their concerns, and show genuine empathy. A friendly, helpful demeanour goes a long way in de-escalating tension and building rapport.

Imagine you’re trying to put together a new bookshelf, but the instructions are confusing and the pieces just won’t fit. You get flustered and frustrated. That’s kind of how a customer feels when they encounter a tech issue they can’t solve.

Think of it like this: sometimes, just knowing someone understands your struggles can make a big difference. By showing empathy, you’re building a connection with the customer and making them feel valued. This, in turn, makes them more likely to trust you and be receptive to your solutions.

4. Patience is a Virtue: Not everyone is tech-savvy. Be patient with users who need more guidance, explaining things step-by-step and offering alternative solutions if needed. Remember, a little hand-holding can make a big difference in their experience.

Imagine you’re teaching your grandma how to use a new smartphone. She might not understand everything you say right away, and that’s okay! That’s what “Patience is a Virtue” means in tech support.

Remember, the goal is to make the customer feel comfortable and confident, not frustrated and lost. By being patient and offering clear explanations, you can help them understand the issue and find a solution that works for them. And you know what? They’ll probably appreciate your patience and support even more than a quick fix!

5. Go the Extra Mile: Exceeding expectations is what separates good from great service. Offer proactive solutions, anticipate potential issues, and follow up after resolving the problem to ensure their satisfaction. Remember, small gestures leave lasting impressions.

Imagine you’re at a restaurant. Sure, getting your food is good service, but what if the waiter remembers your name from your last visit, suggests a perfect wine pairing, and brings you a surprise dessert for your birthday?

Remember, it’s about making the customer feel special and valued. It’s like the difference between getting a gift you just like and getting a gift that shows someone listened to you.

6. Feedback is Fuel: Encourage customer feedback through surveys, reviews, and direct conversations. Analyze this feedback to identify areas for improvement, train your team accordingly, and continuously elevate the quality of your service.

Here’s an example, After receiving feedback that customers felt rushed during calls, you could train your team on active listening and empathy just as we do at Gita Allied Tehnologies. You could also implement shorter surveys after each interaction to capture specific feedback on the experience. By using feedback to continuously improve, you’re showing your customers that you care and that you’re committed to providing them with the best possible service.

By following these tips out of the few we employ at Gita Allied Technologies, a call centre outsourcing company in the USA, you can empower your Tier-One technical support team to deliver exceptional technical support, foster customer loyalty and drive business success. Always remember, every interaction is an opportunity to shine, so make it count!

Conclusively, having noted that every interaction with a customer is a chance to shine, by making your team grasp these tips, you’ll create a customer support force that leaves everyone feeling like they’ve been rescued by a tech superhero, leading to loyal customers and a successful business. Reach out to us at Gita Allied Technologies to know more about how to deliver an exceptional Tier-One support team.

How to Transform Complaints into Cheers for Your Brand

As a customer support personnel, have you ever gotten that sinking feeling when the phone rings and it’s a grumpy customer? Sometimes, these grumpy and angry customers may act in ways that may affect your mode. Don’t worry, those frustrated fumes are actually like hidden treasures. With the right approach, you can turn those frowns upside down and make them your biggest fans. In this piece, we’ll be discussing how at Gita Allied Technologies, we navigate through some little tricks that work just fine.

Read down to the end to get these tricks.

Super Active Listening:

When you pick up that call and the customer on the other end of the phone is a grumpy customer, quickly Imagine yourself as a superhero who’s out there to salvage the customer’s frustrations with your superpower – X-ray ears! Let the customer vent, pour out their frustration, and you listen like a detective. Don’t interrupt, just nod, say “uh-huh” – show them you’re paying attention and care about their story. This magic trick can calm them down faster than a cool breeze on a hot day because they’ll feel that someone is out there to listen to them.

Walk a Mile in Their Shoes:

Remember that saying? It’s about empathy and not sympathy. Empathy is one secret weapon. Close your eyes and imagine being on the other side of the phone, dealing with the same mess. This helps you see things through their eyes and speak their language. You’ll be surprised how a little understanding can melt away frustration like sunshine on ice.

The “I’m Sorry” Superpower:

Did you know “I’m sorry” is one of the five magic words? Sometimes, just a simple “I’m so sorry” is like waving a magic wand. Acknowledge their frustration, take ownership of the mistake (even tiny), and show you’re genuinely sorry for their hassle. This small act can build trust and respect faster than you can say “Abracadabra!”

Fix it Flash! Faster than a Speeding Bullet:

Don’t leave them hanging! Offer a quick and easy fix if you can, if you can’t inform them how you’ll be escalating their challenge to someone higher who will profer a suitable solution. If it takes longer, be a superhero of communication. Keep them updated, explain what’s happening, and assure them you’re working on it faster than a superhero catching a falling building.

Conclusively, always remember, that complaints are like feedback superpowers. They show you where your brand needs to improve and how to make everyone smile. So, embrace them, learn from them, and watch your grumpy customers transform into your biggest cheerleaders just as we do at Gita Allied Technologies.

Don’t fail to keep all those complaints from your angry and frustrated customers in a special system just as we do at Gita Allied Technologies, like a treasure chest of knowledge. This helps see patterns, identify common issues, and prevent them from happening again. Organization is the secret sauce that keeps everyone happy!

Following these tips and crafting your inner customer service superhero, you can turn even the fiercest flames of frustration into friendly cheers for your brand. So don’t fail to listen up, apologise like you mean it, fix things fast, and watch your customer kingdom flourish

Stay glued with us at Gita Allied Technologies for more tips or contact us to dive into experiencing this suiting customer service feel from us.